Frontdesk

Econolodge is hiring for Front Desk positions in night shift. We are looking for candidates who excel in guest service, communication and promptness. We are a budget hotel and are working on improving our facilities and service across the board.

Responsibilities:

• Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.

• Efficiently handles all payments received whether they are cash or credit card.

• Makes room keys for guests

• Offers guests assistance whenever possible.

• Ability to handle aggressive or rude guests in a polite manner and escalate as needed with Corporate or Management

• Answers inquiries pertaining to hotel policies and services.

• Responsible for positively representing and promoting the property.

• Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.

• Reports any maintenance, security, or safety issues to the appropriate staff.

Qualifications:

• High School Diploma or GED - preferred but not required.

• Previous front desk experience highly preferred.

• Superior customer service skills.

• Excellent communication skills.

• May be required to stand for an extended period of time.

Job Types: 

Full-time, Temporary, Contract, Internship

Pay: 

$12.00 - $14.00 per hour

Expected hours: 

40 per week

Schedule:

8 hour shift / Holidays / Night shift / Weekends as needed / Work Location: In person